Introduction
Techtical Solution respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book a consultation, submit a project inquiry, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, book a call, or submit an inquiry, we may collect:
- Full name
- Email address
- Phone number, if provided
- Company name
- Website or product link
- Project details
- Budget or timeline preferences, if submitted
- Any other information you voluntarily provide
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- General location data
- Website interaction behavior
Communication Information
If you communicate with us through email, forms, social platforms, or third-party booking tools, we may retain those communications for project, support, and business purposes.
How We Use Your Information
We use your information to:
- Respond to your inquiries
- Understand your project requirements
- Book and manage consultation calls
- Prepare proposals, estimates, and project scopes
- Provide UI/UX design, product strategy, development, and consulting services
- Improve our website, services, and user experience
- Send relevant project-related communication
- Maintain internal records
- Prevent fraud, misuse, or unauthorized activity
- Comply with legal or regulatory obligations
We do not sell your personal information.
Analytics and Third-Party Tools
We may use trusted third-party tools for:
- Website analytics
- Contact forms
- Email communication
- Calendar booking
- Lead management
- Website hosting
- Performance monitoring
These third-party providers may process your data according to their own privacy policies. We only use third-party services that are necessary to operate, improve, or manage our business and website.
Data Storage and Security
We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no online system, website, email, or digital storage method is completely secure. While we work to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Respond to your inquiry
- Manage business communication
- Deliver services
- Maintain project records
- Comply with legal, tax, or contractual obligations
If your information is no longer required, we may delete, anonymize, or securely archive it.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain types of processing
- Withdraw consent where applicable
- Request a copy of the information we hold about you
To make a request, contact us at: info@techticalsolution.com
International Users
Techtical Solution may work with clients and visitors from different countries. By using our website or submitting your information, you understand that your data may be processed in countries where our team, systems, or third-party providers operate.
Children's Privacy
Our website and services are intended for businesses, founders, startups, and professional users. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has provided us personal information, please contact us and we will take appropriate steps to remove it.
Links to Other Websites
Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices, content, or security of those external websites.
We recommend reviewing their privacy policies before sharing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
Your continued use of the website after changes are published means you accept the updated Privacy Policy.
Contact Us
For any privacy-related questions, requests, or concerns, contact us at info@techticalsolution.com.
Questions about your privacy?
We're happy to answer any questions about how we handle your personal information. Reach out and we'll get back to you promptly.